PARK PLACE behavioral health care

About Park Place

Park Place Behavioral Health Care is a leader in mental health and substance use disorder services since 1976. Our multi-site facility offers a full range of new and innovative behavioral healthcare services. Designed to meet the diverse needs of those seeking inpatient or outpatient services.

With over 40 years of experience, Park Place and our dedicated staff strive to make a difference in the community. We have grown to over 300 full-time employees over the years with locations in Kissimmee, Poinciana, and Ocala. We are here for you throughout your journey to recovery.

Our staff is here to help. When you don’t know where to turn… turn to us.

Note from the CEO

Park Place Behavioral Health Care is Osceola County’s community behavioral health provider of adult and children’s mental health and substance abuse services. I have been involved in the healthcare industry as an administrator for almost 60 years. When Park Place Behavioral Health Care opened, I was serving as the Executive Director of Osceola Regional Hospital in Kissimmee. I joined as President and CEO in 2002.

Serving as the Park Place President and CEO has been the most rewarding work experience of my life. Park Place has allowed our dedicated staff and me to make a real difference in the lives of the people of this community.

Jim Shanks

Park Place manages each program with the support of 320 staff members and the director of medical and clinical directors and treatment teams. The Commission on Accreditation of Rehabilitation Facilities (CARF) programs is licensed and accredited and undergo regular, systematic review.

Park Place is a multi-site facility offering a full continuum of new and innovative behavioral services designed to meet the diverse needs of those who live in this region. We have expanded our reach through the development of telepsychiatry services. We continue to provide mental health counseling in the County schools and have begun offering substance use disorder intervention and prevention in targeted schools.

We are designated as the “single point of entry” to the Osceola County Central Receiving System of Care. As such, we ensure that individuals who are seeking behavioral health services are provided with an assessment and referral to the level of care that best suits their needs.

It is with great pride that I am able to say that during the COVID-19 pandemic, Park Place continued to offer all of our service lines. Our inpatient and residential services continue to be open and welcoming those in need of crisis or substance use disorder services. Our outpatient programs were able to respond to the needs of those seeking services, as we offer both face-to-face and virtual therapy sessions, groups, and psychiatric medication management. We have increased our disinfecting and cleaning and have taken measures necessary to mitigate the risk and ensure the safety and wellbeing of those we serve and our staff.

Our latest endeavor was to open a detox, substance use residential, and peer recovery support services in Ocala. Our dedicated peers share their lived experiences and recovery with others as they help them navigate the care system. Many of our peers work with those in our detox and residential programs, while others support those finding themselves in the emergency department after an overdose or in response to a mental health concern. Our peers help to bridge the gap between the hospital emergency department and needed behavioral health services.

I am proud of Park Place and of the work that we do for our community. Osceola and Marion Counties are a wonderful community in which to live and work. We are proud of our ability to meet the needs of their citizens.


To improve the quality of life and promote wellness and recovery to those we serve.

Start your journey on the path to recovery.

Contact us if you would like to learn more about services available for you or a loved one. Our dedicated team can guide you on the next steps towards living the healthier life you deserve and desire.